[SATLUG] OT: Dell Optiplex announcement

[Shawn Bender]

Thomas King wrote:
> Can anyone confirm this?
>
>
> Out of Warranty Support Program – Customer Letter
>
> Dear Customer –
>
> Dell has recognized a motherboard component issue that may affect a
> portion of
>
> the OptiPlex™ GX280, GX270 and SX270 desktops. The failure mode may
>
> manifest as an intermittent system problem where some users may
> experience a
>
> failure to boot, a thermal shutdown or intermittent lockups when using
> the
>
> affected systems. Users may also notice that capacitors on the system
> board
>
> are bulging.
>
> Although not all systems are affected, Dell has implemented a unique
> program in
>
> North America to provide out of warranty coverage for motherboard
> failures
>
> related to the leaking or expanding capacitors on the affected
> OptiPlex™ GX280,
>
> GX270, and SX270 systems.
>
> If a desktop computer listed in the "Products Affected" section has a
> failed
>
> motherboard exhibiting expanding or leaking capacitors and is within
> the time
>
> period described below, contact Dell Technical Support to have the
> motherboard
>
> replaced at no charge per Dell's Next Business Day service coverage
> program.
>
> This motherboard replacement program is valid for 5 years from the
> original date
>
> of purchase of the system or January 31, 2008, whichever occurs first.
> Systems
>
> that fall outside the motherboard replacement offer terms may be
> repaired under
>
> Dell's Out of Warranty service program.
>
> Products Affected:
>
> SX270 USFF (Ultra Small Form Factor)
>
> GX270 SFF, SDT, SMT (All Form Factors - Small Form Factor, Small
>
> Desktop, Small-Mini Tower)
>
> GX280 - SFF, SDT, SMT (All Form Factors - Small Form Factor, Small
>
> Desktop, Small-Mini Tower)
>
> Sincerely, Dell
>
>
Yup.. im a dell tech for my company...its true.