[SATLUG] OT: Dell Optiplex announcement

[David Kowis]

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Shawn Bender wrote:
> Thomas King wrote:
>> Can anyone confirm this?
>>
>>
>> Out of Warranty Support Program – Customer Letter
>>
>> Dear Customer –
>>
>> Dell has recognized a motherboard component issue that may affect a
>> portion of
>>
>> the OptiPlex™ GX280, GX270 and SX270 desktops. The failure mode may
>>
>> manifest as an intermittent system problem where some users may
>> experience a
>>
>> failure to boot, a thermal shutdown or intermittent lockups when using
>> the
>>
>> affected systems. Users may also notice that capacitors on the system
>> board
>>
>> are bulging.
>>
>> Although not all systems are affected, Dell has implemented a unique
>> program in
>>
>> North America to provide out of warranty coverage for motherboard
>> failures
>>
>> related to the leaking or expanding capacitors on the affected
>> OptiPlex™ GX280,
>>
>> GX270, and SX270 systems.
>>
>> If a desktop computer listed in the "Products Affected" section has a
>> failed
>>
>> motherboard exhibiting expanding or leaking capacitors and is within
>> the time
>>
>> period described below, contact Dell Technical Support to have the
>> motherboard
>>
>> replaced at no charge per Dell's Next Business Day service coverage
>> program.
>>
>> This motherboard replacement program is valid for 5 years from the
>> original date
>>
>> of purchase of the system or January 31, 2008, whichever occurs first.
>> Systems
>>
>> that fall outside the motherboard replacement offer terms may be
>> repaired under
>>
>> Dell's Out of Warranty service program.
>>
>> Products Affected:
>>
>> SX270 USFF (Ultra Small Form Factor)
>>
>> GX270 SFF, SDT, SMT (All Form Factors - Small Form Factor, Small
>>
>> Desktop, Small-Mini Tower)
>>
>> GX280 - SFF, SDT, SMT (All Form Factors - Small Form Factor, Small
>>
>> Desktop, Small-Mini Tower)
>>
>> Sincerely, Dell
>>
>>
> Yup.. im a dell tech for my company...its true.
Wow, I'll have to check my old dell computers and see if I can get some stuff :)
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