[SATLUG] Need scripting assistance

Brad Knowles brad at shub-internet.org
Sat Dec 22 14:16:35 CST 2007


We get complaints about the monthly password reminders that Mailman  
sends out.

Never underestimate the stupidity or shortness of memory of your  
customers.

-- 
Brad Knowles <brad at shub-Internet.org>

Sent from my iPhone

On Dec 22, 2007, at 10:49 AM, Don Wright <wmail at wricomp.com> wrote:

> On Sat, 22 Dec 2007 09:27:43 -0600, Brian Lewis <astro at astr0.org>  
> wrote:
>
>> The mail is to inform customers about a change to their account.
>> Previously we have used our website but anytime you advise them that
>> they can't do xx they complain about not being informed and if we
>> email everything our, there is no more "not being informed" :)
>
>
> Don't underestimate the ability of people to ignore what doesn't fit  
> an immediate desire.
> I've seen ISPs complain their annual account renewal notice gets  
> reported as spam. Some
> humans seem to have a quota for reading and everything after that  
> gets rejected.
>
> Are you sure you don't need registered letters instead?  --Don
>
> -- 
> Be well - or at least have interesting symptoms!
> -- 
> _______________________________________________
> SATLUG mailing list
> SATLUG at satlug.org
> http://alamo.satlug.org/mailman/listinfo/satlug to unsubscribe
> Powered by Rackspace (www.rackspace.com)
>


More information about the SATLUG mailing list