[SATLUG] RE. A Fair Warning

[Alex Bartonek]

To play devils advocate since I've read what the owner
said...

I myself do not like undisciplined children.  In my
neighborhood some kids play in my driveway or run
through  my yard and I literally yell at them to get
out of my driveway and my yard.  I tell their parents
to keep their kids out too, so their parents know
where I stand.  Keeps 'em out.

If your kid(s) are horsing around in the store and
they dont listen to mom, take the f'in belt out on
them.  If your kids were like my neighbors kids,  then
I understand why the cashier had a attitude.

Now if your children are well behaved and tripped or
something and knocked over a shelf then I wouldnt have
paid regardless of what anyone said.

-Alex


--- RObert J Hewitt <hewittrj_78244 at grandecom.net>
wrote:

> First off the only reason that I did pay for the
> stupid thing is that if my
> 5yr old son did damage the item then it would only
> be right to pay for it,
> I used to be in retail too at Radio Shack.  But it
> was just an accident.  I
> sent an e-mail to the owner of the store and his
> response was as posted (and
> just so no shadow is caste here is the message I
> sent to them also):
> 
>  
> 
>  
> 
> What I sent them:
> 
>  
> 
> To Whom it May Concern,
> 
>  
> 
>        On May 17, 2007 I was in your store with my
> family looking to
> purchase a computer.  While a sales rep was helping
> my one of my sons bumped
> into a shelf and a MP3 player in packaging fell off
> the shelf, the unit was
> a AudioAmco MP4 Player.  understanding that it was
> caused by my son I was
> prompted to purchase the Item by Ms. Valdez. 
> Needless to say I am very
> displeased with the outcome because the shelf that
> the item was on was not
> very stable.  Now if this is the way that you do
> business then I find no
> reason for myself or anyone I know to enter your
> establishment for any
> reason and as such i will be informing anyone I know
> that your business
> practice is of questionable intent and to avoid your
> store at all cost.  I
> have never been treated this way by any company
> across the state, the nation
> or even online. And as for the product in question I
> find it to be of
> substandard construction and the quality of the
> images that it produces is
> not worth $99.00 price tag.  I will never purchase
> from your establishment
> ever again and i will recommend to anyone who asks
> of me to avoid your store
> LIKE THE PLAGUE. 
> 
>  
> 
>  
> 
>    Good Day Sir.
> 
>  
> 
>  
> 
> What they sent back
> 
>  Your children were running around our store
> unsupervised.  They knocked
> over a computer case and Ms. Valdez asked your wife
> to supervise her
> children.  Your wife informed Ms. Valdez that the
> children do not listen to
> her.  Moments later, your child bumped into one of
> carts and knocked the MP4
> to the floor causing damage to the product.  The
> quality of the product is
> not the issue.  The issue is whether  PC Outlet
> should suffer a loss due to
> unsupervised children.  However, as an effort to
> meet you half way, I will
> gladly give you a $30 store credit.  The cost of the
> product was $69.  
> 
>  
> 
>  I have inspected the shelf, the shelf is stable.
> 
>   I apologize you are unhappy about this situation. 
> 
> 
>  Ben Bracher
> 
> No computer case was knocked over and if so why did
> they not say anything to
> me about it, and my wife said that the kids have
> trouble understanding not
> that they don't listen. And I am sorry but I bumped
> the shelf it was on and
> it does shake.  So if an Item meant to be put on a
> peg it would fall.  As
> for any possible way to salvage this there is no way
> I sold it to my dad who
> paid what I lost and then after looking closely
> found that the screen is
> double stick taped to the PCB inside.  (He didn't
> want my son to feel bad he
> said).  And as for the cost of the item like I said
> I found it for $69.99
> online, so I am still not impressed.     
> 
> -- 
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