[SATLUG] Anyone experience DSL outage?

[John Pappas]

On Nov 13, 2007 9:49 AM, Victor <victor.trevino at gmail.com> wrote:
> You probably receive better and more reliable service in the San
> Antonio area than I did here. I don't live in the San Antonio area, I
> live in Laredo, unfortunately, but AT&T routes DSL customers here
> through an edge router in San Antonio.

Sorry to hear that. That does expose a number of places for a fault to
occur.  Do you experience high latency?  Is your throughput affected?

> Time Warner Cable is generally unreliable in this area and can take
> days to respond to an issue. They say on-time service is guaranteed
> but to them "on-time" seems to mean "within a week."

I imagine.  We did have an ATT DSL issue at my wife's business in Hill
Country Village, it took 2 weeks to get it up and running.  As
yesterday was its first functional day, we'll see how service is.

John