[SATLUG] Printer repair

[Bruce Dubbs]

rsuberg at satx.rr.com wrote:
> I happen to work at Knight Office Solutions, and have heard several horror
> stories from Printer Solutions (of which I won't repeat).  I do agree that
> the first thing to do is to replace print heads, since you say you don't do
> much color.  Especially since on that machine the print heads are not on the
> ink cartridges like they are with just about all other ink jets that HP
> makes.  It is quite common for print heads that are not used to dry out.
> Even if you don't do a lot of color, it helps to do some once in a while just
> to keep everything flowing.  I often suggest in siminar situations when you
> get it working to print out some kind of small picture that is fairly
> colorful about once a month.  That won't keep you from having problems, but
> will help keep your problems down.  The print heads do expire about 24 months
> after manufacturing, and that date is usually printed on the print head
> itself.  If you have any other questions, feel free to call me at the office
> and I will do what I can for you.

Thanks Richard.  I'll keep Knight in mind if the new print heads I ordered don't 
work out.

   -- Bruce