Todd W. Bucy toddwbucy at grandecom.net
Tue Feb 17 19:19:37 CST 2009

not sure about the set up I will check tomorrow afternoon.  I do know
this the modem was not installed on the OS its a separate box. Not sure
on the model forgot to write it down.  That said I was able to update
apt-get.  The only problem is with Firefox being redirected to the AT&T
web page and a very lazy tech support person who did not feel like
dealing with the problem but instead tried to convince my neighbor that
AT&T doesn't support Linux.


On Tue, 2009-02-17 at 19:01 -0600, Charles Hogan wrote:
> My parents have AT&T DSL, when I'm down there,my linux box doesn't have 
> any troubles connecting.  First thing off the top of my head would be to 
> check whether or not the DSL modem is acting as the PPPOE adapter, or if 
> it was installed in the OS instead.
> Todd W. Bucy wrote:
> > does anyone know of a legitimate reason why ATT DSL does not support
> > Linux?
> > 
> > background
> > 
> > I recently worked on my neighbor's a HP Ze2000.  It was loaded with
> > Winblows XP with only 256 meg of ram.  I cleansed his system of the foul
> > smell which emanated from  his hard drive and installed Xbuntu 8.04.
> > has a little problem with the wifi but I got it figured out and was able
> > to connect to his DSL modem with no prob.  got a nice ping from his ISP
> > so communication had been established.  However when firefox was
> > launched for the first time the homepage was redirected to a AT&T
> > website saying there was a problem and that we should call tech
> > support....on hold...on hold....(my dinner's getting cold) sing it with
> > me!  I take off to eat dinner and while I am gone AT&T calls back, of
> > course, so my neighbor handles the call...long story short the tech
> > support guy says that AT&T doesn't support Linux.  what is there for an
> > ISP to support its the same DAMN Internet ARGGGGGGG!!!! I hate lazy tech
> > support people! Now I have to use my afternoon tomorrow to talking to
> > AT&T for my neighbor anyone have any ideas how to handle my next
> > encounter with AT&T?
> > 
> > sorry for the rant I hate to get it off my chest.  
> > Todd 
> > 

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