[SATLUG] OT: Help w-hardware diagnosis
Todd W. Bucy
todd at bucy-medrano.me
Wed Aug 29 08:56:27 CDT 2012
On Mon, 2012-08-27 at 21:02 -0500, Alan Lesmerises wrote:
> I recently picked up an NAS server and went to try & set it up and
> encountered a problem that I wanted to run past you for any ideas you
> might have.
> It takes up to 4 SATA/SAS drives, but it didn't come with any. I tried
> to power it up as-is, and it came alive but failed to boot (according to
> an indicator light on the front panel). I powered it down, tried
> installing 2 unused SATA drives that I had lying around, and pressed the
> power button and got nothing. I tried a few other things and found that
> if I installed a single drive only, it would power-up. In fact, when I
> had the drives removed, then inserted the 2nd drive, it shut down. At
> first I thought there might be something wrong with the PS, but when I
> tested it using a standard PC PS tester it looks like it's ok.
> So here's where I have a couple of questions:
> 1. I have a 24-pin PC PS tester, the PS for the server is 20-pin but it
> fits in the first set of 20 pins in the tester. Would a standard 20-pin
> PC PS be the same as the first 20 pins of a 24-pin PS? In other words,
> can I believe the tester in this case?
24 pin tester should work just fine testing a 20 pin connector, so yes
> 2. If the PS isn't the source of the problem, what would you think could
> be the problem?
if its not the PS then it could be one of the following: bad firmware
(is it possible to access this device via minicom?), bad mother board
(in which case its a paper weight unless you replace the mobo), bad
cables (not likely but possible try to replace the sata cables check
> Al Lesmerises
> p.s. - Sorry I missed the Linux Day festivities (I had other obligations
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